Hey beauty! Got some questions for us? Take a look at our FAQ and see if you can find what you need.

How do I use a discount code?

Once you checkout there is a discount code section on the right side. All Sunhoney babes must enter discount codes at the time of checkout. Our system will not allow us to manually adjust any costs on orders that have already been placed. We cannot apply a discount code to prior orders.

Will you be restocking sold out items? 

Some styles are seasonal and some we may be restocking. The best way to find out if items are restocked is signing up for our newsletter and following us on Instagram @shopsunhoney.

I'm not sure what my size is...help!

Please see our size guide below. *Please note this size cart should be used as a general guideline only. Each photo states the size measurements of the model and which size she's wearing. If you would like additional help deciding which size is best for you email: info@shopsunhoney.com we'd be glad to help!

How much is shipping & how long will it take?

We offer Free Shipping on all U.S. orders (excluding Hawaii and Alaska).  Once shipped it will take 2-5 business days to arrive depending on the efficiency of your local USPS.

How long does it take to ship out my order?

We process orders within 1-2 business days from the time you placed your order.

Do you ship Internationally?

Yes, please email: info@shopsunhoney.com the items you would like to order and we will invoice you the amount. Sunhoney covers $5 for shipping and buyer pays the difference. 

Can I expedite my order?

Yes, of course! After you place your order, please email: info@shopsunhoney.com with your name and order number and we will send you an invoice for express shipping costs. 

What is the return policy?

You have 10 days after receiving package to return your order. Please email us at: info@shopsunhoney.com before sending package back. You will then ship your items in original condition to:

Sunhoney 

13245 Atlantic Blvd

Suite 4-116

Jacksonville, FL 32225

Include your packing slip and note you want a return.

*Please note: items must be new, unworn, unwashed, and have all original tags attached. There should be no visible signs of wear. All accessories and sale items are final sale. Any returns or exchanges that do not comply with our policies will be shipped back. Sunhoney is not responsible for any shipping fees for returns or exchanges, any lost, stolen or untraceable shipments. Please use a carrier service that provides a tracking number to ensure a safe delivery. 

 

 For other enquiries, please submit the below contact form and we will get back to you within 48 hours on business days. Or email us directly at: info@shopsunhoney.com